Privacy Policy – HVAC Direct USA

At HVAC Direct USA, we are committed to protecting your privacy and ensuring a secure shopping experience. This policy explains how we collect, use, and safeguard your personal information when you visit our website.

Information We Collect

We may collect the following information to provide you with better service:

  • Identity Data: Your name and contact information, including email address.

  • Demographic Data: Information such as postcode, preferences, and interests.

  • Transactional Data: Other information relevant to customer surveys and/or offers.

How We Use Your Information

We use this information to understand your needs and provide you with a better service, specifically for:

  • Internal record keeping.

  • Improving our products and services.

  • Marketing: We may periodically send promotional emails about new products, special offers, or other information which we think you may find interesting using the email address you have provided.

  • Market Research: From time to time, we may also use your information to contact you for market research purposes.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How We Use Cookies

A cookie is a small file that asks permission to be placed on your computer's hard drive. We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs.

  • We only use this information for statistical analysis purposes, and then the data is removed from the system.

  • A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

  • You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Opt-out: Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

  • Change of Mind: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

Business Information

HVAC Direct USA

1309 Coffeen Avenue STE 1200
Sheridan, WY 82801
United States

Email: support@hvacdirectusa.com / support.hvacdirectusa@gmail.com

Phone: +1 706-406-1952