Terms and Conditions – HVAC Direct USA

Welcome to hvacdirectusa.com. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions of use.

1. Accuracy of Information

  • While we strive to provide the most accurate information, HVAC Direct USA is not responsible for typographical or photographic errors on our website.

  • Pricing, product availability, and specifications are subject to change without notice.

  • We reserve the right to cancel any orders resulting from such errors.

2. Order Acceptance and Cancellation

  • Your receipt of an electronic order confirmation does not signify our acceptance of your order, nor does it constitute a formal offer to sell.

  • HVAC Direct USA reserves the right to accept or decline your order for any reason.

  • If an order is canceled after your credit card has been charged, we will issue a credit to your account for the amount of the charge.

3. Pricing and Payments

  • All prices are listed in USD.

  • Payment must be received by HVAC Direct USA prior to the shipment of any product.

  • We accept major credit cards and other payment methods as indicated on our checkout page.

4. Equipment Installation and Safety

  • HVAC Direct USA strongly recommends that all equipment be installed by a licensed professional contractor.

  • Installation of HVAC equipment by an unlicensed person may void the manufacturer’s warranty and can be dangerous.

  • The purchaser assumes all responsibility for the safe and legal installation of the products purchased.

5. Shipping and Delivery

  • Standard shipping is curbside delivery only.

  • The customer is responsible for inspecting all equipment for damage before signing the delivery receipt.

  • Please refer to our [Shipping Policy] for detailed instructions on handling freight deliveries.

6. Returns and Refunds

  • Items may be returned within 60 days of shipment, provided they are in unused and resalable condition.

  • A 15% restocking fee applies to most returns.

  • For full details, please visit our [Return Policy] page.

7. Limitation of Liability

  • HVAC Direct USA shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products.

  • We are not responsible for any labor costs, loss of profits, or any other incidental costs associated with equipment failure or installation delays.

8. Governing Law

  • These terms and conditions are governed by the laws of the United States and the state in which our primary business is registered.

  • Any disputes arising from the use of this website shall be resolved in the appropriate courts of that jurisdiction.